The invite looks like it comes from a friend on WhatsApp,” she says. “We saw scams in Europe last year (which means they'll be here soon) where the bad guys were using malicious WhatsApp ads, which offer a $250 coupon for a well-known retailer, in exchange for a short survey. “Recently, we have seen fake QR codes stuck to parking meters enticing unwitting drivers to scan the code, and hand over their payment details believing they were paying for parking, whereas they were actually handing over their payment information to criminals," says Jayne. As with most things, once they begin to gain a bit of popularity, criminals move in to see how they can manipulate the situation to their advantage. In addition, pandemic lockdowns saw a surge in use of QR codes from checking in to venues to accessing paperless menus. "Now we're seeing these attacks move onto the WhatsApp platform, so we're urging everyone to be extra vigilant," she says. “We've seen a spike in smishing (phishing via SMS) attacks over the last 12 months with scammers really leveraging fake delivery SMSs, in particular, while we struggled through extended lockdowns last year," says Jacqueline Jayne, security awareness advocate APAC at KnowBe4. KnowBe4 has warned it expects to see an increase in QR Codes and the WhatsApp chat platform being used for phishing and other scams.
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